Shipping policy
Thank you for shopping with VYRON. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy before placing an order.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders are not processed or shipped on weekends or holidays.
- During periods of high order volume, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- United States: 7–15 business days
- International: Delivery times vary depending on the destination and local customs processing.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs, if applicable, will be displayed during checkout before your order is finalized.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available.
Please allow up to 48 hours for tracking information to become active.
Delays
Delivery may be delayed due to circumstances beyond our control, including but not limited to:
- Severe weather
- Customs inspections
- Carrier delays
- High shipping volume
- Holidays
- Other unforeseen events
We appreciate your patience should these situations occur.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If you notice an error in your shipping address, please contact us immediately at info@shopvyron.shop.
Once an order has been shipped, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 14 days of the expected delivery date at info@shopvyron.shop.
Please include:
- Your order number
- A description of the issue
- Photos (if applicable)
We will work with the shipping carrier to investigate and determine the appropriate resolution.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
These fees are not included in the purchase price or shipping charges.
Questions
If you have any questions regarding shipping or your order, please contact us:
VYRON
Website: https://shopvyron.shop
Email: info@shopvyron.shop